Management software for hospitality, spas and clinics
Organize messages by stage
Automated guest messages
The right message at every stage
Booking confirmations, reminders, arrival instructions and follow-up based on approved rules.
The demo maps configuration, permissions and integrations to the way your business operates.
What changes in the work
Organize messages by stage
Prevent duplicate sends
Adapt information by unit
Record what was sent
The challenge
Guests need different information after booking, before arrival and at departure. Manual sending creates duplication and inconsistent versions.
The product in action
Move from daily availability to every active booking
These screens illustrate the connection between an occupancy view and the booking list. The exact hospitality setup is assessed against unit types, turnaround times and payment rules.
Prevent duplicate sends
Adapt information by unit
Record what was sent
A code-built interactive illustration with sample data only. It is not a customer screenshot.
Occupancy calendarToday, August 5
Booking #28417Paid
CustomerLevi family
ServiceVine Suite
Assignment2 nights
- Received
- Approved
- In progress
Unit preparation3 / 4
- Unit blocked across channelsDone
- Automatic confirmation sentDone
- Resource reserved in calendarDone
- Team check before arrivalToday
Sample data onlyNot a customer screenshot
One connected workflow
From the first request to management visibility
Booking confirmation
Pre-arrival message
Entry guidance
Stay information
Departure message
Before implementation
Map the real operation before configuring the platform.
This exposes rules, exceptions and connections that need review before a transition can be planned safely.
- 01Unit types, capacity and availability rules
- 02Check-in, check-out and turnaround timing
- 03Deposits, balances and change or cancellation rules
- 04Add-ons, packages and stay-related operating tasks
Questions worth checking
Before choosing a platform
Which channels can be connected?
The fit review maps units, availability, payments, add-ons and guest preparation. Connections to external platforms are assessed and approved separately before commitment.
How is a duplicate message prevented?
The fit review maps units, availability, payments, add-ons and guest preparation. Connections to external platforms are assessed and approved separately before commitment.
Can guidance vary by unit?
The fit review maps units, availability, payments, add-ons and guest preparation. Connections to external platforms are assessed and approved separately before commitment.
How is communication consent recorded?
The fit review maps units, availability, payments, add-ons and guest preparation. Connections to external platforms are assessed and approved separately before commitment.
Automated guest messages