The hotel was very nice, but the spa itself was very disappointing. I was expecting a beautiful spa, and I found the spa to be very small and old, where the massage rooms are. I was offered a private room for my massage behind the reception area, which is very strange, and was told that I'd be better off sharing a massage room downstairs with my daughter, which I did.
I have been to many hotel spas in the past and this spa, needs a lot of upgrading and renovation. It feels like you are walking into a narrow closet, to get into the treatment room. The treatment room itself has a feeling of a bigger closet in the basement of a house, with no windows and very poor decor
There is no private waiting room where you can sit and wait for a massage, no room to sit in and relax after the massage. No private showers with amenities, like soap, shampoo, moisturizer, which is standard in all nice spas. The changing room is lacking seating and space for changing, and it is shared with all the people who come regularly to the pool.
You do not get a special feeling of being pampered at your spa. Even a simple cup of water wasn't offered to us after the massages. I have had hundreds of massages over the years,
all over the world.. I have always been offered and brought a
.glass of water to drink after every massage
There are pictures on your website which look
beautiful, like the Turkish Hamm, which I was looking forward to, but I couldn't find it anywhere. That is false advertising and I was very disappointed.
The woman that gave me a massage was very nice, but when I asked several times to use more pressure, she told me she will try, but that she has weak thumbs. Why would you hire a masseuse that has weak thumbs? The other masseuse that worked on my daughter, was excellent! She said that it was the best deep
tissue massage she ever had! The people in the hotel were very nice..at breakfast as well, except for the woman who makes the omelets. She saw me waiting for her and she ignored me for 5 minutes, while she was busy texting on her phone.
The 2 pools were very nice and the hot tub, steam room and sauna were okay.
I am not sure that I would come back to or recommend the spa to anyone, unless all these , things improve which I hope they do.
Thank you
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